Conclution

Once the assessor has done the assessment, this assessment is forwarded to the Tourism Grading Council for evaluation, along with photos taken at the time of the assessment of the inside and outside of the facilities justifying the Assessors' recommendation. Once the Grading Council has appraised the assessment submitted, one of two things happen. The assessment is accepted and the resort notified of the grading, or, at random, a resort will be subject to an audit by another assessor. At least ten percent of all assessments done on resorts are subject to a re-audit on a random basis by the Grading Council. Again, if the audited assessment concurs with the original assessment, the resort will be awarded their Star Rating originally recommended. If there is a significant difference, for example, the original assessment was for three stars, and the audit recommends two stars, a Master Assessor will intervene and his decision will be final.

In the event that after the Assessor has done his/her assessment, notified the resort of his proposed Star Grading recommendation he/she is going to submit to the National Grading Council, (please note that the Assessor does not Grade the resort, but is assessing the resort for Star Grading, and will present to National Grading Council his/her recommendations for Star Grading.) and the resort owner feels that the assessment is not what he anticipated, the resort owner is entitled to lodge an objection against the assessment. The National Grading Council will then instruct another assessor to conduct an audit on the resort. Both the original Assessor as well as the Assessor appointed to audit the resort is not allowed to confer. As soon as the Assessor appointed to audit the resort has done his/her audit, and if his/her assessment is in accordance with the original assessment, in other words, there is no significant difference between the assessment and audit, the resort owner is advised accordingly. If the resort owner is still not satisfied, a Master Assessor will intervene, do a totally independent audit, and his decision will be final!

The grading of caravan & camping parks is an annual occurrence. On the anniversary of the original assessment and grading of your resort, the National Grading Council duly notifies you, forwards you the relevant application for grading documentation that you will once more submit with the relevant fees to the National Grading Council. The annual grading of your resort is voluntary, and again you have the option to select an assessor of your choice.

The full assessing process of your resort will be followed as per the previous year's assessment, with the Assessor recommending either the same grading status, or a higher or lower award.

Should you not opt to be re-assessed for Star Grading the following year, you will lose your Grading Status, and you will be in breach of contract with the National Grading Council should you then promote your star grading from that point on! Where an establishment for whatever reason ceases to participate in the National Star Grading scheme, all relevant display signs, certificates and print material must be removed. I trust this scenario will not happen.